Wednesday, 29 January 2020

KS A ISO 13407:2005 Human Centred Design Process for Interactive Systems

The ISO 13407 is a guide for good (although not necessarily best) practice in user centred design. The current (as of 2020) version of this standard is KS A ISO 13407:2005 however the 1999 version is deemed equivalent.

The ISO 13407 proposes four principles of Human-Centred Design
  • The active involvement of users.
  • Shared function between system and user.
  • Using iterations to evolve design solutions.
  • Design involves multiple actors, specialism, disciplines.

An suggests four Human-Centred Design activities (a kind of process perspective)*
  • Activities tuned to understand and describe the context of use.
  • Describe user and organisational needs.
  • Create multiple rough draft design possibilities (rather than one candidate design or than complete design solutions), and as many of these are refined, merged, evolved, for as long as possible during the design process as long the following step occurs in parallel... 
  • Evaluate designs in the wild.
*caveat; in my opinion this section of the guide should be revised. It overuses the term `specify' which I interpret to be `describe'. Similarly it depends on the word `requirements', the very word which I think clouds the ideal of representing captured needs and goals versus formal specification statements which are often mistakenly believed to be design instructions. 


How do UCD university students gain access to ISO standards?
Enter NSAI into the UCD Library OneSearch box to bring you to the i2i system (may have to select the National Standards Authority of Ireland (NSAI) National Standards Authority of Ireland Database).
i2i provides catalogue access for UCD Connect accounts.
Members of UCD will be able to search for and access standards publications from the ISO, EN and IS (e.g. http://eu.i2.saiglobal.com/management).